Responsible for Everything, in Charge of Nothing
Everyone debates where the Forward Deployed Engineer belongs. This is about what the role asks of the person who chooses it.
Read the article: Responsible for Everything, in Charge of Nothing →Sales Engineer coaching
For Sales Engineers, presales consultants and technical leaders who are very good at their job, and notice that being good at the job is no longer the same as being at their best.
Free · 30 minutes · online · no pitch

You think the gap is knowledge, so you prepare more. Over time you've learned that expertise gives you control: if you know more than anyone in the room, nothing can go wrong. That works until one of two things happens. Either the meeting stops following your plan, and you lose control of it. Or, worse, you leave the meeting believing it went well, without noticing what you never found out. The problem is how you act under pressure: you over-explain, you fill every silence, or you run a feature tour instead of a conversation. More training doesn't fix this. It makes the habit stronger.
More expertise no longer changes your results, because the moments that decide a deal aren't technical. If you change nothing, the same thing happens in your next demo, and in the one after that. Preparing harder won't stop it.
Training gives you more knowledge, and knowledge isn't what's missing. Coaching works on how you act in the moment. You learn to notice when your usual habits take over, for example when you start explaining instead of asking, and to choose differently while it's happening. Between sessions you try it in your real customer meetings, and then we look at what happened.
None of these are character flaws. They are strengths, pushed a little too far.
If three or more of these fit, we should talk. Book a Chemistry Call
A moment you might know
The demo went well. Every feature worked, and you covered every question you thought they might ask. Then you hear yourself say it: “Any questions from your side?”
Silence. Someone checks their phone. And an uneasy feeling spreads in your stomach: did this land, or did I just talk for twenty minutes straight?
Nothing broke in that demo. Somewhere along the way the dialogue slipped into a monologue, because under pressure the part of you that wants everything covered took over. It's the same thoroughness that made you good at this job.
That moment is where coaching starts. You learn to notice the shift while it's happening, and to consciously choose the conversation instead.
The pattern
The same analytical rigor that built your career can quietly become the thing that limits it. It works well enough that nobody questions it, including you.
Most people in this spot think they need more time, more tools or a better process. Usually, what's missing is room to see the pattern, and to choose differently while it's happening.
How it works: Forward and Deepen
We move toward what you want to change. You leave each session with a concrete commitment: what you will do, when, and how you will know.
We look at what happened and what you learned from it. Action without reflection is just being busy. The learning is what makes the change stick.

The coaching
Most clients start with the package. A single session works when you already know what you need.
€1,225–1,7506 sessions
€175–25060 minutes
Fees are on a sliding scale from €175 to €250 per hour. You choose where you sit: the lower end if you pay yourself or are early in your career, the upper end if your employer pays or you're in a senior leadership role. These are final prices: as a small business, I don't charge VAT (§ 19 UStG).
Before he became a coach, Björn spent 25 years in Sales Engineering, IT architecture and technical and sales enablement, among other roles as an IBM-accredited IT Solution Architect and Technical Product Advocate.
So he knows where training ends and coaching begins. And he knows the pressure of a live demo from the inside, not from a textbook.
Coaching only works if the fit is right. So we start with a Chemistry Call.
Bring one situation you haven't solved yet.
You'll leave with a clearer view of it than you came in with.
If coaching looks useful for you, we talk about how. If it doesn't, I'll say so.
No pitch. A conversation between professionals, on equal terms.
Yes, and many clients use their development budget. When your employer pays, there is an orientation meeting with your manager or HR at the start, a three-way alignment meeting where your manager shares their view, and a joint review at the end.
Only that you attended. What we talk about stays between us. I encourage you to share your insights with your manager, but that's your decision.
You decide. The lower end is for people who pay themselves or are early in their career, the upper end for employer-paid coaching or senior leadership roles. No proof needed.
Package: you get an agreement and a getting-started guide. Once it's signed, you receive the invoice and a discovery questionnaire about how you see yourself. Give it some time; the questions are unusual for many people. We set the first session within two weeks.
Single session: you get a booking link and a short guide to get the most out of coaching.
Move or cancel up to 24 hours before a session at no cost. After that, the session counts as taken.
The package runs about three months, with a session every two weeks. A single session is 60 minutes and stands on its own.
Yes. Most of the patterns on this page come with experience, not with a lack of it. The longer something has worked, the harder it is to see.
If you pay yourself, coaching can be tax-deductible in Germany when it has a concrete connection to your current or intended job: as Werbungskosten if you are employed, or as a business expense if you are self-employed. Whether the tax office accepts it depends on your specific work, so please check with your tax advisor. You get a proper invoice either way.
General questions about coaching, certification and choosing a coach →
Everyone debates where the Forward Deployed Engineer belongs. This is about what the role asks of the person who chooses it.
Read the article: Responsible for Everything, in Charge of Nothing →Self-acceptance, self-compassion and self-authority for the moments the voice in your head runs the meeting instead of you.
Read the article: Your Inner Critic Isn't Broken. It's a Strength, Overdone. →Why “Any questions?” at the end of a demo often hides the moment the customer checked out, and what the inner voice that takes over under pressure has to do with it.
Read the article: When Silence Speaks First →“The customer's silence is rarely the problem. Our silence with ourselves is.”
I provide the space for change when rational perfectionism isn't enough anymore.